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GENERAL COMMERCIAL TERMS AND CONDITIONS<\/b><\/p>\n
Anytime<\/b><\/p>\n
(hereinafter \u201c<\/span>GCTC<\/b>\u201d)<\/span><\/p>\n Published on 12 June 2026 and in effect from 27 June 2026<\/span><\/p>\n \u00a0<\/span><\/p>\n These GCTC of the company D-Mobility Czech Republic s.r.o., Company ID Number: 07584466, with its registered office at Kroc\u00ednova 333\/3, Prague 1, Star\u00e9 M\u011bsto [Old Town], 110 00, entered in the Commercial Register maintained at the Municipal Court in Prague, section C insert no. 303544 (hereinafter referred to as the \u201c<\/span>Lessor<\/b>\u201d), regulate the mutual rights, and obligations between the Lessor and the Client when providing short-term vehicle hire services.<\/span><\/p>\n This version of the GCTC shall apply to partial hire agreements concluded from the date of its effectiveness. Partial hire agreements concluded before the effective date of this version of the GCTC shall be subject to the wording of the GCTC effective on the date of conclusion of the relevant partial hire agreement, unless the legal regulation stipulates otherwise or the change is exclusively more favorable to the Client.\u00a0<\/span><\/p>\n This English version of the GCTC is only informative one, the Czech version of the GCTC is binding one and applies in case of any dispute or discrepancy.<\/b><\/p>\n \u00a0<\/span><\/p>\n I. Definitions and Interpretation of Expressions<\/b><\/p>\n \u00a0<\/span><\/p>\n The following expressions, having the meaning defined hereunder, are used in these GCTC and in the annexes thereto:<\/span><\/p>\n \u00a0<\/span><\/p>\n Activation<\/b>\u00a0\u2013 connecting the Client to an Anytime Service, setting up a User Account of the Client so as to be able to access the functions of the Anytime Software, including submitting an Application to Hire a Vehicle, Reservation, hire of a Vehicle.<\/span><\/p>\n Authorisation<\/b>\u00a0\u2013 executing the actions set out in the instructions for the Anytime Software for the purpose of identifying the Client by way of entering a Login Name and an Authorization Code, which the Client knows and keeps secret, for the purpose of using Anytime Software.<\/span><\/p>\n Authorization Code<\/b>\u00a0\u2013 a unique sequence of characters sent by the Lessor to the Client in the form of an SMS to the Contact Number used to access the User Account of the Client at the Website and (or) in the Mobile Application. An Authorization Code has the nature of an access password; in combination with the Login Name is the equivalent of a handwritten signature of the Client and confirms that the Client is the originator of the activities executed using the Login Name and the Authorization Code.<\/span><\/p>\n Bonus Account<\/b>\u00a0\u2013 a virtual account which is not a bank account, does not make it possible to execute financial transactions and is used solely to keep records of the saved bonus points of the Client, expressed in Czech crowns.<\/span><\/p>\n Price<\/b>\u00a0\u2013 is the amount in CZK which the Client should pay the Lessor for the Anytime Services provided in connection with the hire of a Vehicle (hire charge) and the use of the Anytime Software. The Price is the sum of the relevant Rates and, where appropriate, other amounts and fees according to the Contract and these GCTC.<\/span><\/p>\n Waiting<\/b>\u00a0\u2013 the regime of using a Vehicle during which the engine of the Vehicle is switched off, the gear stick is in the \u201cP\u201d position and the doors, trunk and windows are closed. This is used in the cases laid down by the GCTC for the purpose of leaving the selected Vehicle to the Client during the Term of Hire. Movement of the Vehicle is prohibited in the Waiting regime.<\/span><\/p>\n Road Traffic Accident<\/b>\u00a0\u2013 a traffic accident, i.e., an incident which occurs during the Term of Hire of a Vehicle involving the Vehicle and which results in the occurrence of a harm to health, death, damage to the Vehicle, to things or to buildings or the occurrence of other material loss or damage including the Compensation for Loss of Profit.<\/span><\/p>\n Term of Hire<\/b>\u00a0\u2013 the period of time from the instant of initiating hire (pressing the \u201cStart hire\u201d button in the Mobile Application) until the end of hire in accordance with the Contract and these GCTC.<\/span><\/p>\n Proof of Identity<\/b>\u00a0\u2013 papers which prove the identity of persons:<\/span><\/p>\n \u00a0<\/span><\/p>\n <\/span><\/li>\n \u00a0<\/span><\/p>\n Domestic Zone\u00a0<\/b>\u2013 the territory where termination of the Term of Hire of a Vehicle is allowed in compliance with GCTC, as indicated in the Mobile Application in the form of a shaded, half-transparent unique background.<\/span><\/p>\n Electric vehicle \u2013\u00a0<\/b>a vehicle powered by electricity primarily from batteries and\/or fuel cells or solar panels.<\/span><\/p>\n Accident-technical service\u00a0<\/b>\u2013 an activity in which the Lessor sends its emergency vehicle to the Vehicle because the Lessor has information or suspicions that the Vehicle has been damaged during the hiring of the Vehicle (e.g. by taking part in a Road Traffic Accident or having a puncture), or has not been locked by the Client, or the Client has parked the Vehicle at a forbidden place or in violation of traffic rules (including being in a tow park or having a blocking system deployed), etc.<\/span><\/p>\n Client<\/b>\u00a0\u2013 a natural person, a natural person doing business or a legal entity that enters into a Contract with the Lessor.\u00a0 The Client acknowledges that in the event that the Client acts as a consumer (i.e. outside the scope of Client\u00b4s business activity or outside the framework of the independent exercise of Client\u00b4s profession), special provisions of consumer protection legislation apply to the Client and these provisions take precedence over the regulation in these GCTC.<\/span><\/p>\n Client Service<\/b>\u00a0\u2013 the information centre of the Lessor, providing information support to the Client, for example when the Client is involved in a Road Traffic Accident, and coordinating activities, which accompany the hire of a Vehicle. The terms \u201cTechnical Support\u201d, \u201cTechnical Support Service\u201d and \u201cTechnical Support 24\/7\u201d also correspond to the term \u201cClient Service\u201d at the Website and in the Mobile Application. The current telephone number of the Client Service is available at the Website.<\/span><\/p>\n MENNEKES connector\u00a0<\/b>\u2013 a standard connector for charging electric vehicles in Europe using alternating current, often referred to as Type 2.<\/span><\/p>\n Contact Number\u00a0<\/b>\u2013 a mobile telephone number registered in the name of the Client or which the Client uses on other legal grounds in accordance with Legal Regulations and the requirements of mobile operators and which the Client communicates to the Lessor when registering in the Mobile Application or at the Website and which is used as a Login Name and for communication between the Lessor and the Client in the cases laid down in GCTC, the Contract and (or) Legal Regulations and for sending SMS to the Lessor and to the Client.<\/span><\/p>\n Mobile Application\u00a0<\/b>\u2013 the Anytime Carsharing CZ electronic application for Mobile Devices, which allows for using of the Anytime Services, including: Registration of the Client in the Anytime Service, submitting an Application to Hire a Vehicle, Reserving a Vehicle, beginning and termination of the Term of Hire of a Vehicle, movement of the Vehicle in the \u201cWaiting\u201d regime and the other activities described in these GCTC. The Client undertakes the required operations for the purpose of installing the Mobile Application on a Mobile Device using the services of\u00a0<\/span>www.itunes.apple.com<\/span><\/a>\u00a0or\u00a0<\/span>www.play.google.com<\/span><\/a>\u00a0on the Internet.<\/span><\/p>\n Mobile Device<\/b>\u00a0\u2013 an electronic device (smartphone, mobile telephone, tablet) which operated based on the iOS or Android operating system.<\/span><\/p>\n Compensation for Loss of Profit\u00a0<\/b>\u2013 compensation by the Client for loss of profit of the Lessor caused by the fact that the Client damaged a Vehicle that was being repaired as a result. The Lessor is entitled to Compensation for Loss of Profit in the amount of CZK 600 for each commenced 24 hours from the damage to the vehicle until its repair.<\/span><\/p>\n Vehicle Towing<\/b>\u00a0\u2013 a measure to ensure the procedure regarding an administrative offence in the form of forced transportation of the Vehicle for temporary immobilization at a special car park or area, including the use of another vehicle (towing vehicle) as a result of detention and (or) prohibition of operating the Vehicle by officials in accordance with Legal Regulations.<\/span><\/p>\n Personal Data<\/b>\u00a0\u2013 information concerning the Client which the Lessor may record in electronic format, on paper and (or) on another data carrier, including: (1) surname, first name (names), (2) date, month and year of birth, (3) place of birth, (4) Birth Number of other personal identification number, (5) number of proof of identity, date of issue, term of validity, indication of the body which issued proof of identity, (6) information about permanent residence (place of residence) and place of actual residence, (7) driving license number, date of issue, term of validity, indication of the body which issued the license, the scope of authorization to drive, (8) contact details, including mobile telephone number and e-mail address, (9) information on the existence (absence) of medical contra-indications in relation to driving a motor vehicle, (10) photograph, (11) data on geolocation (navigation data), (12) any other personal data which is related to or could be created in relation with entering into and performing a Contract and (or) agreements on the use of the Anytime Service. The normative documents of the Lessor, including these GCTC, Information on Personal Data Processing, annexes to the GCTC and other documents may also specify a different list of data which constitutes personal data.<\/span><\/p>\n Lump Sum Damage \u2013\u00a0<\/b>used for the most frequent damage to a Vehicle (e.g. bumper damage or tyre defect) and their value is already known to the Lessor. A list of Lump Sum Damages and prices for their repair is provided on the Website and (or) the Mobile Application, they include value added tax and the Client does not pay any other taxes or fees in connection with them.<\/span><\/p>\n Rules for Payment of Damages by the Lessor \u2013\u00a0<\/b>the conditions under which the relevant part of the damage will not be claimed by the Lessor from the Client.<\/span><\/p>\n Penalties<\/b>\u00a0\u2013 fixed financial sums or sums determined in percentages of the amount of an unfulfilled or improperly fulfilled obligation specified in Czech crowns in Annex 1 to these GCTC which the Client is obliged to pay to the Lessor if the Client is in breach of and (or) improperly performs its obligations arising from these GCTC.<\/span><\/p>\n Fees\u00a0<\/b>\u2013 lump-sum amounts for acts of the Lessor invoked by the Client specified in Czech crowns in Annex No. 3 of these GCTC, which the Client is obliged to pay if the Lessor has performed them, include value added tax.<\/span><\/p>\n Permitted Zone\u00a0<\/b>\u2013 the territory in which it is permitted to use the Vehicle in accordance with Legal Regulations, the GCTC, as indicated on the map in the Mobile Application.<\/span><\/p>\n Rules\u00a0<\/b>\u2013 the Rules for using the Anytime Service arising from these GCTC, the Website and the Mobile Application.<\/span><\/p>\n Legal Regulations\u00a0<\/b>\u2013 laws, decrees and other legal regulations that are a part of the legal order of the Czech Republic and the European Union.<\/span><\/p>\n Lessor<\/b>\u00a0\u2013 the limited liability company D-Mobility Czech Republic s.r.o., Company ID Number: 07584466, having its registered office at Kroc\u00ednova 333\/3, Star\u00e9 M\u011bsto [Old Town], 110 00 Prague 1, Czech Republic, a company entered in the Commercial Register maintained at the Municipal Court in Prague, section C insert no. 303544, and the legal successor and (or) assignee thereof.<\/span><\/p>\n Misdemeanor regulations <\/b>\u2013 in particular Act No. 250\/2016 Coll., on Liability for Minor Offences and Proceedings on Them, as well as legal regulations governing road traffic, in particular Act No. 361\/2000 Coll., on Road Traffic. The Client acknowledges that as the driver of the Vehicle, he is obliged to comply with these regulations. A breach of these regulations may lead to both liability towards public authorities (e.g. a fine or a driving ban) and the Client’s liability towards the Lessor under these GCTC (e.g. payment of damages, contractual penalty or exclusion of deductible limitation).<\/span><\/p>\n Login Name<\/b>\u00a0\u2013 the Contact Number of the Client entered by the Client for access to the User Account of the Client at the Website and (or) in the Mobile Application in relation with the Authorization Code, which is an equivalent of the handwritten signature of the Client and which confirms that the Client is an originator of the activity undertaken using the Login Name.<\/span><\/p>\n PSP\u00a0<\/b>\u2013 the Highway Code, in accordance with Legal Regulations, which applies to the Client as a participant in road traffic during the Term of Hire, including the rules laid down by (1) Act No. 361\/2000 Sb. on road traffic and amending certain acts, as amended, and (or) (2) Decree of the Ministry of Transport of the Czech Republic No. 294\/2015 Coll., as implementing the road traffic regulation and (or) (3) other legal regulations of the Czech Republic and legal regulations of the countries in which the Client uses the Vehicle.<\/span><\/p>\n Push-notification\u00a0<\/b>\u2013 a communication displayed on the screen of the Mobile Device of the Client registered in the information system of the Lessor, transferred from the server of the Lessor to the Mobile Application installed on the Mobile Device of the Client.<\/span><\/p>\n Reservation<\/b>\u00a0\u2013 a service provided to the Client and consisting of limiting the use of the Vehicle by other Clients from the time of Reservation to the beginning of the Term of Hire or to the time of cancellation of the hire of the Vehicle by the Client if the Client does not commence the hire during the term of validity of the Application to Hire a Vehicle.<\/span><\/p>\n Registration<\/b>\u00a0\u2013 registration of the Client in accordance with the instructions in the GCTC, and the annexes thereto, for the purpose of using the Anytime Service.<\/span><\/p>\n Lump-sum Compensation for Costs Associated with the Handling of a Damage Event<\/b> (hereinafter referred to as the <\/span>\u201cCost Compensation\u201d<\/b>) means an amount intended to cover the Lessor\u00b4s costs incurred in recovering damages, compensation and other payments.<\/span><\/p>\n The Cost Compensation shall amount to 10% (ten percent) of the total amount charged in connection with the handling of such payments, subject to a minimum amount of CZK 2,500.<\/span><\/p>\n In the case of recovery of compensation for damage to the Vehicle, the Cost Compensation shall amount to 10% (ten percent) of the total amount of the damage, subject to a minimum amount of CZK 2,500.<\/span><\/p>\n The Cost Compensation shall be charged in respect of all payments (except for rental payments, Vehicle reservation fees and Fines) that are payable to the Lessor in accordance with the terms and conditions of the Agreement.<\/span><\/p>\n <\/p>\n Scooter\u00a0<\/b>\u2013 two-wheeled Vehicle similar to a motorcycle, characterized by small wheels, a low-displacement engine (usually 50 \u2013 125 cm\u00b3), or an electric motor.<\/span><\/p>\n Anytime Service<\/b>\u00a0\u2013 provision of the Vehicle for temporary use via the Anytime Software.<\/span><\/p>\n Contract\u00a0<\/b>\u2013 a set of documents the wording of which is approved by the decision of the Lessor and accepted by the Client under Article III of these GCTC, as well as all annexes thereto which are an inseparable part thereof, and all amendments and (or) additions of such documents. Conditions for use of the Anytime Software, these GCTC and the annexes thereto, the Rates, as well as other documents of the Lessor are an integral part of this Contract, and the Client has the obligation to get acquainted with them by means of the Anytime Software. By entering into a Contract, the Client obtains access to the Mobile Application and may enter into individual hire contracts in the manner laid down in the Contract and use the relevant Vehicle pursuant to such contracts.<\/span><\/p>\n SMS Message<\/b>\u00a0\u2013 a short text message sent to the Contact Number of the Client. SMS Messages may be sent by the Lessor as part of performing the Contract and for information purposes, including informing the Client of the execution of the transactions using bank cards connected to the User Account of the Client.<\/span><\/p>\n Anytime Software<\/b>\u00a0\u2013 a set of software tools (including the Website and the Mobile Application) which ensures the operation of the Anytime Service.<\/span><\/p>\n Audatex Software\u00a0<\/b>\u2013 a software platform used in the automotive industry and among insurance companies to estimate the cost of repairing damaged vehicles. It contains a comprehensive database of parts and labor costs according to the specific damage to the vehicle. The software is regularly updated by the manufacturer to reflect changes in parts and labor costs, as well as advances in vehicle technology, to ensure that estimates remain accurate and up-to-date. The calculation in the Audatex Software is used to determine the amount of damage to the Vehicle.<\/span><\/p>\n Consumer <\/b>\u2013 a natural person who, when concluding or performing the Contract, does not act within the scope of their business activity or as part of the independent exercise of their profession. The Lessor draws the Client’s attention to the fact that certain provisions of these GCTC, which govern in particular liability for damage, contractual penalties, or limitations of the Services, may be applied in relation to the Consumer only to the extent permitted by law.<\/span><\/p>\n Deductible\u00a0<\/b>\u2013 an amount up to which, if all conditions are met, the Client pays for the damage caused by the Client to the rented Vehicle. The amount of the Deductible is specified in Annex 4 to these GCTC.<\/span><\/p>\n Parties\u00a0<\/b>\u2013 the Lessor and the Client.<\/span><\/p>\n System of Penalties<\/b>\u00a0\u2013 information about the Penalties imposed by the Lessor on the Client for breach and (or) improper performance of the individual requirements of the Contract and of the GCTC by the Client as specified in Annex 1 to these GCTC and (or) at the Website and in the Mobile Application (either at the same address or at various addresses within the Website or the Mobile Application) and which constitute an inseparable part of these GCTC.<\/span><\/p>\n Rates\u00a0<\/b>\u2013 the way of determining and calculating the Price and the conditions for use of the Anytime Services that are provided in detail at the Website and (or) in the Mobile Application.<\/span><\/p>\n Territorial Restrictions on Using a Vehicle<\/b>\u00a0\u2013 restrictions which lay down requirements and territorial restrictions on the use of the Vehicle in accordance with the GCTC.<\/span><\/p>\n TOP UP bonus \u2013\u00a0<\/b>bonus points that the Client receives for depositing money in the Mobile Application or on the Website to his User Account. If the Client requests a refund of the deposited money, the Lessor shall, together with their return, withdraw from the Client a proportional part of the bonus points from the TOP UP bonus.<\/span><\/p>\n Third Party\u00a0<\/b>\u2013 any legal or natural person, association of legal persons or public institution other than the Lessor or Client.<\/span><\/p>\n User Account<\/b>\u00a0\u2013 a separate section at the Website and (or) in the Mobile Application which the Client accesses by entering the Login Name and Authorization Code known exclusively to the Client, in accordance with the terms and conditions of the Website or the Mobile Application. The User Account contains a set of information about the Client, including the Personal Data, and is used to administer the services of the Website and (or) Mobile Application of the Client.<\/span><\/p>\n Vehicle<\/b>\u00a0\u2013 a vehicle provided to the Client for temporary possession and use in accordance with the terms and conditions of these GCTC.<\/span><\/p>\n Website\u00a0<\/b>\u2013 the website of the Lessor, available at http:\/\/anytimecar.cz.<\/span><\/p>\n Publication<\/b>\u00a0\u2013 has the meaning laid down in Article 11.2 of the GCTC.<\/span><\/p>\n Application to Hire a Vehicle\u00a0<\/b>\u2013 an action laid down in these GCTC (the annexes thereto) and executed by the Client using the Mobile Application for the purpose of taking over the Vehicle for temporary use.<\/span><\/p>\n \u00a0<\/span><\/p>\n Definition of Terms<\/b><\/p>\n \u00a0<\/span><\/p>\n a) Unless the context demands otherwise, words in the singular cover the plural, and vice versa;<\/span><\/p>\n b) References to a specific paragraph, subparagraph, article or annex are interpreted as a reference to the paragraph, subparagraph, article or annex to these GCTC;<\/span><\/p>\n c) Reference to (i) an amendment to or amended provisions of the GCTC cover additions, amendments, assignments, updating, revisions or adoptions of a new wording, (2) the GCTC is interpreted as a reference to the GCTC, which might be amended and supplemented from time to time.<\/span><\/p>\n d) Headings are only provided for clarity and do not affect interpretation of these GCTC.<\/span><\/p>\n e) Any reference to the \u201cLegal Regulations\u201d is a reference to the Constitution of the Czech Republic, any law (including constitutional) adopted for the purpose of the performance thereof, any international agreement which is binding for the Czech Republic, a decision of the President of the Czech Republic, a government regulation of the Czech Republic, a decree of a central and (or) local body or official and other legal regulations and decisions of state bodies which relate to a non-defined group of people within the territory of the Czech Republic.<\/span><\/p>\n f) Any reference to a provision of the Legal Regulations is a reference to a provision which may from time to time be amended or updated or adopted in a new wording;<\/span><\/p>\n g) Reference to a \u201cperson\u201d covers any natural person or legal person, public corporation, legal person founded by the state or a state body, any association, trust or company (irrespective of whether it has been created as a separate legal person) or two and more of the foregoing persons and references to a \u201cperson\u201d cover their legal successors and permitted assignees.<\/span><\/p>\n h) As concerns the expressions \u201cincluding\u201d and \u201ccovers\u201d, it is considered that the expression \u201c, inter alia,\u201d follows, even in the case that such expression is absent.<\/span><\/p>\n i) Any reference to a \u201cforeign national\u201d covers a reference to nationals from countries outside the European Union, including foreign nationals with two or more state citizenships (excluding citizenship of the Czech Republic or of a European Union Member State) and to stateless persons.<\/span><\/p>\n \u00a0<\/span><\/p>\n II. Subject of Anytime Service<\/b><\/p>\n \u00a0<\/span><\/p>\n 2.1. The Lessor undertakes to provide the Client, in the manner which is laid down in these GCTC, the Vehicle for temporary use at the request of the Client, pursuant to his Reservation, and the Client undertakes to use the Vehicle in accordance with the Legal Regulations, the terms and conditions of the Contract and of these GCTC, and the annexes thereto, to pay the Price of the Anytime Service in a timely manner and to fulfil the other obligations arising from the Contract and these GCTC in a due manner.<\/span><\/p>\n 2.2. An Application to Hire a Vehicle, the Reservation of a Vehicle, the commencement and end of the Term of Hire of a Vehicle and other actions ensuing from these GCTC are executed using the operations specified:<\/span><\/p>\n\n
<\/span><\/i><\/span><\/i>a) the ID Card of the national of the Czech Republic \/ of a Member State of the European Union and (or);
<\/span>b) the passport of the national of the Czech Republic \/ of a Member State of the European Union and (or);<\/span><\/li>\n<\/ol>\n\n
<\/span><\/i>a) the passport and (or);
<\/span>b) the residence permit for a foreign national in the Czech Republic;\n\n